-: My name is Jim Rudolph.
My mother was abused in a nursing home.
She was living in Albuquerque at the time.
When it was necessary to move her
into total care,
I was hesitant, of course, as anyone would be.
My mother was quite old
and very vulnerable because of her dementia.
She really didn't understand much
of what was going on around her.
When what happened, happened,
it sort of confirmed my worst fears.
So it became a commitment of mine
to make sure that those who were responsible
were held to account,
and that is what led me to Harvey & Foote.
As I shared the story about what had happened to my mother,
they seemed sincerely as outraged as I was.
And it didn't feel manufactured.
It didn't feel ginned up.
It felt sincere.
Throughout the time that it took to resolve this,
they never once dropped the ball.
I worked with many attorneys in different capacities,
and they were without question the most reliable,
consistent, supportive of any I've ever worked with.
I also know how rare it can be
to have someone who is truly on your side.
Everyone in the law firm,
from paralegals to others,
they were all,
like, when I called, everybody knew who I was.
Just the energy here is very positive and hopeful.
I felt like, specifically because of them,
that there was justice done for my mother.
(somber music continues)