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<v ->My name is Jim Rudolph.</v>

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My mother was abused in a nursing home.

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She was living in Albuquerque at the time.

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When it was necessary to move her

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into total care,

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I was hesitant, of course, as anyone would be.

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My mother was quite old

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and very vulnerable because of her dementia.

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She really didn't understand much

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of what was going on around her.

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When what happened, happened,

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it sort of confirmed my worst fears.

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So it became a commitment of mine

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to make sure that those who were responsible

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were held to account,

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and that is what led me to Harvey &amp; Foote.

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As I shared the story about what had happened to my mother,

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they seemed sincerely as outraged as I was.

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And it didn't feel manufactured.

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It didn't feel ginned up.

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It felt sincere.

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Throughout the time that it took to resolve this,

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they never once dropped the ball.

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I worked with many attorneys in different capacities,

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and they were without question the most reliable,

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consistent, supportive of any I've ever worked with.

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I also know how rare it can be

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to have someone who is truly on your side.

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Everyone in the law firm,

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from paralegals to others,

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they were all,

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like, when I called, everybody knew who I was.

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Just the energy here is very positive and hopeful.

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I felt like, specifically because of them,

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that there was justice done for my mother.

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(somber music continues)