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What Should You Do If You Suspect Abuse or Neglect

  1. Voice your concern immediately to nursing home personnel and document the specifics of the problem.

  2. Bring your concern to staff supervisors if the problem persists.

  3. Follow the facility grievance process, documenting your concerns and seeking a timely response.

  4. Contact the Long-Term Care Ombudsman at 800-432-2080 who will intervene to address a problem with nursing home care.

  5. Contact Adult Protective Services at 800-797-3260 who will investigate an allegation of abuse or neglect.

  6. Talk with nursing home inspectors or call them at NM Health Facility Licensing and Certification at 800-752-8649.

  7. Continue to insist on good care and document your issues and concerns.

  8. Pursue a civil legal action against the nursing home.  Call the Harvey Law Firm at 254-0000 or 877-254-5254 for a free consultation.  We are dedicated to protecting the rights of individuals and families who suspect the abuse or neglect of loved ones.   


Practice Areas Main
Nursing Home Main
Six Steps for Choosing a Nursing Home for your Loved One
Nursing Home Resident's Bill of Rights
Recognizing Nursing Home Abuse and Neglect
Useful Websites in Caring for the Elderly