What Should You Do If You Suspect Abuse or Neglect
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Voice your concern immediately to nursing home personnel and document
the specifics of the problem.
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Bring your concern to staff supervisors if the problem persists.
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Follow the facility grievance process, documenting your concerns and
seeking a timely response.
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Contact the Long-Term Care Ombudsman at 800-432-2080 who will intervene
to address a problem with nursing home care.
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Contact Adult Protective Services at 800-797-3260 who will investigate
an allegation of abuse or neglect.
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Talk with nursing home inspectors or call them at NM Health Facility
Licensing and Certification at 800-752-8649.
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Continue to insist on good care and document your issues and concerns.
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Pursue a civil legal action against the nursing home. Call the Harvey
Law Firm at 254-0000 or 877-254-5254 for a free consultation. We are dedicated
to protecting the rights of individuals and families who suspect the abuse or
neglect of loved ones.
Practice Areas Main
Nursing Home Main
Six Steps for Choosing a Nursing Home for your Loved One
Nursing Home Resident's Bill of Rights
Recognizing Nursing Home Abuse and Neglect
Useful Websites in Caring for the Elderly